RBI Enforcement Tracker

RBI penal and enforcement actions against banks and NBFCs, filter by reason, entity type, theme, fiscal year, and how preventable each was with a policy-distribution layer. Each entry states only the reason cited in the RBI press release; where a penalty cites several reasons the amount shown is the total.

HomeCompliance IntelligenceEnforcement Tracker
Showing 16 of 16 actions · ₹6.19 cr across 15 monetary penalties · FY25-26 (seed set)
Bank-Payment
30 Mar 2026
Airtel Payments Bank Limited
₹31.8 L penalty
The charge of non-disclosure of certain complaints in its annual financial statements for FY 2024-25 was sustained.
Prudential & Governance
Bank-Public
27 Mar 2026
Central Bank of India
₹63.6 L total penalty
Did not upload the KYC records of certain customers onto the Central KYC Records Registry within the prescribed timeline.
Opened additional BSBD accounts for certain customers who already held BSBD accounts in the bank.
Multiple reasons
KYC & CKYCRCustomer Protection
NBFC-ICC
27 Feb 2026
Mahindra & Mahindra Financial Services Ltd
₹11.5 L total penalty
Levied revised foreclosure charges on certain borrower accounts without incorporating a suitable condition in their loan agreements.
Did not ensure escalation of certain rejected complaints to the Internal Ombudsman within the prescribed time, and did not communicate the final decision to the complainant within the prescribed time in certain cases.
Multiple reasons
Fair Practices (NBFC)Internal Ombudsman
Bank-Public
13 Feb 2026
Bank of Maharashtra
₹32.5 L total penalty
Did not report Self Help Group member-level data to Credit Information Companies.
Did not identify Beneficial Owners in certain accounts.
Multiple reasons
Credit ReportingKYC & CKYCR
NBFC-ICC
05 Jan 2026
Shaha Finlease Private Limited
₹0.1 L penalty
Failed to put in place a system of periodical review of compliance with the Fair Practices Code.
Fair Practices (NBFC)
Bank-Private
19 Dec 2025
Kotak Mahindra Bank
₹61.95 L total penalty
Opened another BSBD account for certain customers who already held a BSBD account in the bank.
Entered into an arrangement with Business Correspondents for activities outside the scope permitted for BCs.
Furnished inaccurate information for certain borrowers to Credit Information Companies.
Multiple reasons
Customer ProtectionCredit Reporting
Bank-Private
05 Dec 2025
Jammu & Kashmir Bank Ltd
₹99.3 L total penalty
Certain complaints partly/wholly rejected by the internal grievance mechanism were not escalated to the Internal Ombudsman for a final decision.
Did not send final letters to customers on complaint redressal, so customers were not made aware of their right to approach the Banking Ombudsman.
Did not transfer eligible amounts in certain accounts to the Depositor Education and Awareness Fund within the stipulated period.
Did not have face-matching technology in the Video-based Customer Identification Process and did not confirm the customer's economic/financial profile during V-CIP.
Multiple reasons
Internal OmbudsmanCustomer ProtectionKYC & CKYCR
NBFC-ICC
20 Nov 2025
Glowmore Finance Private Limited
₹4 L penalty
Failed to obtain prior written permission of RBI for a change in management resulting in change of more than 30 per cent of its directors, excluding independent directors.
Change of Control
NBFC-ICC
26 Sep 2025
Muthoot FinCorp Ltd
₹2.7 L penalty
Did not establish a system of auto-escalation of complaints partly or wholly rejected by the internal grievance redress mechanism to its Internal Ombudsman.
Internal Ombudsman
PPI
12 Sep 2025
PhonePe Limited
₹21 L penalty
End-of-day balance in the escrow account was less than the value of outstanding PPIs and payments due to merchants on certain days, and the shortfall was not reported to RBI immediately.
Prudential & Governance
NBFC-HFC
03 Jun 2025
India Home Loan Ltd
₹0.32 L total penalty
Failed to carry out periodic review of risk categorisation of accounts at least once every six months.
Failed to conduct periodic updation of KYC of its customers.
Multiple reasons
KYC & CKYCR
NBFC-ICC
29 May 2025
N.Y. Leasing Pvt Ltd
CoR cancelled
Violated RBI guidelines on outsourcing of financial services by outsourcing core decision-making functions, sourcing, due diligence, disbursement, collections, and KYC verification to a Service Provider in its digital lending operations.
Outsourcing
NBFC-P2P
23 May 2025
Transactree Technologies Pvt Ltd (Lendbox)
₹40 L total penalty
Routed amounts disbursed and collected in loan accounts through a co-lending escrow account, in violation of the laid-down Fund Transfer Mechanism.
Did not disclose the credit assessment and risk profile of borrowers to prospective lenders, and disbursed loans without the specific approval of individual lenders.
Multiple reasons
Fair Practices (NBFC)Prudential & Governance
Bank-Foreign
16 May 2025
Deutsche Bank AG
₹50 L penalty
Did not report credit information of certain borrowers to the Central Repository of Information on Large Credits (CRILC).
Credit Reporting
Bank-Public
09 May 2025
State Bank of India
₹100.72 L total penalty
Extended a bridge loan against amounts receivable from Central/State Government by way of subsidy or reimbursement.
Did not credit (shadow reversal) amounts in unauthorised electronic transactions within 10 working days, and did not compensate certain customers within 90 days of complaint.
Opened/maintained certain current accounts in contravention of regulatory requirements.
Multiple reasons
Customer ProtectionPrudential & Governance
Bank-SFB
09 May 2025
Jana Small Finance Bank
₹100 L penalty
Allotted CCPS to certain persons whose combined holding exceeded the permitted percentage of paid-up share capital, without ensuring prior RBI approval under Section 12B(1) of the BR Act.
Prudential & Governance
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